Privacy Policy

Privacy Policy for https://mercedes-climate-control-repair.collision-talk.com

Introduction

Welcome to Mercedes climate control repair! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors and users. By using our services, you agree to the terms described here, which comply with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados Pessoais (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPA) of the United States
  • Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://mercedes-climate-control-repair.collision-talk.com
  2. Any mobile or desktop applications associated with our services
  3. All services and products offered under the Mercedes climate control repair brand
  4. Interactions between authorized users and our platforms

Please be informed that this policy does not extend to external links or third-party platforms, which have their own privacy policies governing user data.

Processing Activities

This Privacy Policy guides your interactions in the following scenarios:

  1. Using Our Applications and Services: As an authorized user, your activities within our apps and services will be tracked for functionality, improvement, and personalization.
  2. Visiting Our Websites: When you browse our websites linked to this policy, we may collect certain data as described below.
  3. Communication with Us: We communicate via various channels like newsletters, emails, calls, or SMS messages, all of which are governed by this policy.

Personal Data Collection

We collect diverse categories of personal information for the seamless delivery of our services and to enhance user experiences:

  1. Account Information: Details related to your registration, including username, email address, and password hash (for security).
  2. Payment Information: Data required for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: For some services, we may collect bank account details or other financial records for secure transactions.
  4. Purchase Information: Details about products or services purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information to facilitate communication.
  6. Location Data: With your consent, we may access location-based data to provide personalized content or services.
  7. Feedback: We collect reviews, comments, and responses to improve our offerings.
  8. Social Media Information: When you interact with us on social media platforms, we may gather information from those profiles (with your permission).
  9. Product Information: Data about products viewed or purchased, including preferences and customization options.

We acquire this data through direct user input, interactions with our systems, and automated tracking technologies. Additionally, third-party service providers contribute Personal Data based on their privacy policies.

Cookies and Similar Technologies

We utilize cookies and similar tools to enhance your experience:

  1. Strictly Necessary: These cookies enable core features of our website, such as user authentication.
  2. Preference: They remember settings you’ve chosen for a personalized experience.
  3. Analytics: Used to track website usage statistics, helping us improve services.

Users have control over non-essential cookies through our built-in Cookie Manager.

Data Retention and Deletion

We follow strict data retention policies:

  1. Retain Personal Data as required by law or for the original purpose of collection.
  2. Once the retention period expires, we securely delete or anonymize your information to protect your privacy.

Security Measures

The security of your data is paramount:

  1. Implement organizational safeguards and strict security protocols to safeguard personal information.
  2. Engage secure third-party processing partners to ensure transactions are protected.
  3. Employ encryption for sensitive data during transmission and storage.

Children’s Privacy

We do not intentionally collect or store Personal Data from children under 18 years of age. Our services are designed for a mature audience, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  1. Access: Request access to the personal information we hold about you.
  2. Rectification: Ask us to correct inaccurate or incomplete details.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data for specific purposes.
  5. Portability: Receive your personal information in a structured, commonly used format.
  6. Objection: Object to the processing of your data for legitimate interests.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or lodge complaints, please contact our dedicated privacy team via email at [email protected] or by mail at the address provided on our website.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any revisions will be posted on this page, and we encourage you to review it periodically for changes that may impact your rights.

Contact Information

For inquiries, unsubscription requests, or data-related issues, please reach out:

Email: [email protected]
Address: [Mailing Address] (as provided on the website)